Operation and Guest Experience Assistant

รายละเอียดงาน

1. Deliver warm, professional guest experiences: handle check-in/check-out, welcome arrivals, respond to inquiries, and provide local recommendations. 2. Ensure smooth guest journeys: send personalized pre-arrival information, follow-up post-checkout messages, and collect feedback to improve service. 3. Actively engage with guests onsite to promote our brand, products, and services. 4. Support in events and workshops by pre-event planning with event hosts, facilitating setup, promoting online, and attending to participants during the events. คุณสมบัติ: 1. Fresh graduate or current/recent university student (Tourism, Hospitality, Business, or any related field preferred — all majors welcome). 2. Good English & native Thai communication skills (able to confidently greet guests, explain services, and handle common questions). 3. Friendly, positive attitude with strong service mindset and attention to detail. 4. Reliable, punctual, and able to work well in a small team. 5. Basic computer skills (emails, social media apps, simple spreadsheets).